I'm someone's carer and I need support

There's a range of support to help people who care for family, friends and neighbours.

If you need a break from your role as a carer we can help. It might be that you need time to go shopping or to get to an appointment, you might want to take a holiday or just need some timeout. Our trained, professional and friendly carers can help by providing care and support you can depend on for as little as half an hour, or as long as you need, whenever you need.

To find out more speak to one of the TrustCare team or let us call you back.


Information and support for carers

Carers Assessment

If you’re an unpaid carer providing care and support to an adult you’re entitled to a Carer’s Assessment from your local authority.

Your local authority will also be able to advise you on  local support groups and may provide financial support.


Carer’s Allowance

If you’re aged 16 and over and spend at least 35 hours a week caring for someone you can claim Carer’s Allowance.

You can claim Carer’s Allowance online.


NHS Carers Direct Helpline - 0300 123 1053

The Carers Direct Helpline offers telephone based support and advice for carers and can help you understand what options are available.

There is also a webchat option and an online enquiry form.

The service is open 9am to 8pm Monday to Friday (except bank holidays) and 11am to 4pm Saturday & Sunday.

Carers Direct Helpline

Carers UK

Carers UK provides information and support for unpaid carers looking after family members and loved ones.


How can we help?

0300 777 2777

We're here to help. Just pick up the phone and speak to a TrustCare advisor or if you prefer let us call you back.

Lines are open 9am - 5pm.

Call me back